Privacy policy

Last Updated: July 2, 2026

This Privacy Policy describes how Lucubatory ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit, browse, or make a purchase from www.lucubatory.com (the "Site"), or otherwise interact with our services.

By accessing or using our Site, you acknowledge that your personal information will be collected, used, and disclosed as described in this Privacy Policy.

1. Who We Are

Lucubatory is an independently operated online retail store specializing in women's intimates, loungewear, and shapewear.

Website: www.lucubatory.com

Email: hello@lucubatory.com

Phone: +1 (401) 516-4262

Business Address

Lucubatory
8293 Taylor Rd
Riverdale, GA 30274
United States

2. Information We Collect

We collect information that you provide directly to us, information collected automatically when you use our Site, and information received from trusted service providers that help us operate our business.

Information You Provide Directly

When you place an order, create an account, contact customer support, or interact with our Site, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Order information

  • Payment confirmation information

  • Customer support communications

  • Return, refund, or exchange requests

Order and Transaction Information

When you place an order, we collect information relating to your purchase, including:

  • Products purchased

  • Order number

  • Shipping method

  • Billing information

  • Delivery address

  • Order status

  • Transaction status

Payment information is securely processed through Shopify and authorized payment providers.

Lucubatory does not store customers' complete credit card or debit card information on our website or servers.

Automatically Collected Information

When you visit our Site, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Time zone

  • Pages visited

  • Products viewed

  • Referral source

  • Website interactions

  • Cookie and tracking technology information

This information helps us:

  • Operate and improve our website

  • Analyze website performance

  • Improve customer experience

  • Prevent fraudulent activity

  • Measure marketing effectiveness

3. How We Use Your Information

We use personal information for the following purposes:

Processing Orders

Including:

  • Processing payments

  • Reviewing orders

  • Shipping products

  • Providing delivery updates

  • Managing returns and refunds

Customer Support

Including:

  • Responding to inquiries

  • Assisting with orders

  • Handling return and refund requests

  • Providing product information

Communication

Including:

  • Order confirmations

  • Shipping notifications

  • Customer service communications

  • Policy updates

  • Important account or transaction notices

Improving Our Website and Services

Including:

  • Understanding customer preferences

  • Improving website functionality

  • Enhancing shopping experiences

  • Measuring website performance

Fraud Prevention and Security

Including:

  • Verifying transactions

  • Preventing fraud

  • Protecting customer accounts

  • Maintaining website security

Marketing and Advertising

Including:

  • Measuring advertising performance

  • Displaying relevant advertisements

  • Improving marketing campaigns

  • Understanding customer interests

Legal Compliance

Including:

  • Accounting

  • Tax reporting

  • Legal compliance

  • Regulatory obligations

  • Resolving disputes

  • Enforcing our policies

4. Shopify and Third-Party Service Providers

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to sell products and services.

To operate our business, we may share limited personal information with trusted service providers that perform services on our behalf, including:

  • Shopify

  • Payment processors

  • Shipping carriers and logistics providers

  • Customer support platforms

  • Fraud prevention services

  • Analytics providers

  • Marketing and advertising platforms

These service providers receive only information reasonably necessary to perform their services and are expected to protect your information in accordance with applicable privacy and security requirements.

5. Pinterest Advertising and Tracking

We may use Pinterest advertising technologies, including the Pinterest Tag, to measure advertising performance and improve the relevance of advertisements displayed to visitors.

Pinterest-related technologies may collect information such as:

  • Pages viewed

  • Products viewed

  • Add-to-cart activity

  • Checkout activity

  • Purchase activity

  • Device information

  • Browser information

  • IP address

  • Cookie or pixel identifiers

  • Advertising interaction data

This information helps us:

  • Measure Pinterest advertising performance

  • Understand visitor engagement

  • Track conversions

  • Improve advertising audiences

  • Display more relevant advertisements

Pinterest processes information according to its own Privacy Policy. You may manage your Pinterest advertising preferences through your Pinterest account settings.

6. Google Advertising, Analytics, and Merchant Services

We may use Google services, including Google Analytics, Google Ads, and Google Merchant Center-related technologies, to understand website performance, measure advertising effectiveness, and promote our products.

Google-related technologies may collect information including:

  • Device information

  • Browser information

  • Website activity

  • Traffic source

  • Advertisement interactions

  • Conversion activity

This information helps us improve website performance, evaluate marketing campaigns, understand customer behavior, and enhance the overall shopping experience.

7. Cookies and Similar Technologies

We use cookies, pixels, tags, and similar technologies to operate our website and improve your shopping experience.

These technologies may be used for:

  • Website functionality

  • Shopping cart and checkout services

  • Customer preferences

  • Account authentication

  • Security and fraud prevention

  • Analytics and performance measurement

  • Advertising and remarketing

  • Pinterest and Google advertising technologies

Most web browsers allow you to control or disable cookies through browser settings.

Please note that disabling certain cookies may affect website functionality, including shopping cart and checkout features.

8. How We Share Information

We do not sell your personal information for monetary compensation.

We may share certain information with trusted service providers and advertising partners when necessary to:

  • Operate our business

  • Fulfill orders

  • Provide customer support

  • Improve our services

  • Measure marketing performance

  • Deliver relevant advertising

Information may be shared with:

  • Shopify

  • Payment processors

  • Shipping carriers and logistics providers

  • Fraud prevention providers

  • Analytics providers

  • Pinterest advertising services

  • Google advertising and analytics services

  • Professional advisors

  • Government or regulatory authorities when required by applicable law

9. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information.

These rights may include:

  • The right to access your personal information

  • The right to request correction of inaccurate information

  • The right to request deletion of eligible personal information

  • The right to restrict or object to certain processing activities

  • The right to opt out of certain marketing communications

  • The right to opt out of certain targeted advertising activities where applicable

To exercise your privacy rights, please contact us at:

hello@lucubatory.com

10. Your Privacy Choices

You may opt out of receiving marketing emails by clicking the "Unsubscribe" link included in promotional emails.

You may also control or disable cookies through your browser settings.

Where required by applicable privacy laws, we will honor valid requests related to targeted advertising or other applicable data processing activities.

11. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Process and fulfill orders

  • Provide customer support

  • Maintain customer accounts

  • Comply with legal, tax, and accounting obligations

  • Resolve disputes

  • Detect and prevent fraud

  • Enforce our agreements and policies

When personal information is no longer required, we will securely delete, anonymize, or otherwise dispose of it according to applicable laws and our internal practices.

12. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information.

Our checkout is securely processed through Shopify and authorized payment providers using industry-standard encryption and secure payment technologies.

Lucubatory does not store customers' complete credit card or debit card information on our website or servers.

Payment information is processed by Shopify and authorized payment providers in accordance with applicable PCI DSS payment security standards.

Although we use reasonable security measures to protect your information, no method of electronic transmission or storage is completely secure.

13. International Visitors

Our website is intended primarily for customers located in the United States.

If you access our Site from outside the United States, your personal information may be transferred to, processed, or stored in the United States or other countries where our trusted service providers operate.

14. Children's Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children under 16 years of age.

If you believe that a child has provided personal information through our website, please contact us at hello@lucubatory.com. We will take reasonable steps to investigate and delete the information where appropriate.

15. Links to Third-Party Websites

Our website may contain links to third-party websites, applications, or services that are not operated or controlled by Lucubatory.

We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policies of any third-party websites before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, services, technology, legal requirements, or privacy practices.

Any updates will become effective when the revised Privacy Policy is published with an updated "Last Updated" date.

17. Contact Us

If you have any questions regarding this Privacy Policy, your personal information, or your privacy rights, please contact us.

Store Name: Lucubatory

Website: www.lucubatory.com

Email: hello@lucubatory.com

Phone: +1 (401) 516-4262

Business Address

Lucubatory
8293 Taylor Rd
Riverdale, GA 30274
United States

Customer Support Hours

Monday – Friday: 9:00 AM – 6:00 PM CT

Saturday – Sunday: Closed

Excluding U.S. public holidays.

Response Time: We strive to respond to all customer inquiries within 1–2 business days.