Payment Terms

Last Updated: July 2, 2026

At Lucubatory, we are committed to providing a secure, convenient, and transparent checkout experience. This Payment Policy explains the payment methods we accept, billing procedures, payment security, and other important information related to purchases made through our website.

This Payment Policy applies to all orders placed through www.lucubatory.com.

1. Accepted Payment Methods

We currently accept the following payment methods at checkout.

Credit & Debit Cards

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Diners Club

Digital Wallets

  • Apple Pay

  • Google Pay

  • Shop Pay

Alternative Payment Method

  • PayPal

The payment methods displayed during checkout are the payment options currently available for your order.

All payments must be successfully authorized before an order can be processed, prepared, or shipped.

2. Currency and Pricing

Unless otherwise stated, all prices displayed on our website are listed in United States Dollars (USD).

The total amount charged at checkout is transparent and may include:

  • Product price

  • Applicable shipping charges (clearly displayed before purchase)

  • Promotional discounts

  • Sales tax or other applicable taxes based on your shipping destination

Lucubatory does not charge any hidden fees. Any applicable shipping charges and taxes are clearly displayed before you complete your purchase.

If your payment method is issued in a currency other than USD, your bank or payment provider may apply currency conversion rates or additional processing fees. Any such charges are determined by your financial institution and are not controlled by Lucubatory.

3. Payment Security

Protecting your payment information is important to us.

Our checkout is securely processed through Shopify and authorized payment providers using industry-standard SSL encryption and secure payment technology.

Lucubatory does not store customers' complete credit card or debit card information on our website or servers. Payment information is handled directly by Shopify and authorized payment providers in accordance with applicable PCI DSS payment security standards.

4. Billing Verification

To help protect our customers and reduce the risk of unauthorized transactions, the billing information provided during checkout should match the information associated with your selected payment method.

We may delay, review, or cancel an order if:

  • Payment authorization cannot be completed

  • Billing information appears incomplete or inaccurate

  • The transaction is identified as potentially fraudulent by security systems

  • We are unable to verify important order information

If an order cannot be completed for payment or security reasons, we will notify you by email whenever possible.

5. Payment Authorization

When you place an order, your payment method may be authorized immediately.

Depending on your bank or payment provider, a temporary authorization hold may appear before the final payment is completed.

If an order is canceled before shipment, any applicable authorization hold or refund will be handled according to your bank or payment provider's processing timeline.

6. Failed or Declined Payments

If your payment is declined, please verify that:

  • Your billing information is correct

  • Your payment details are accurate

  • Sufficient funds or available credit are available

If the issue continues, please contact your bank or payment provider for assistance.

Orders associated with unsuccessful payments cannot be processed until payment has been successfully completed.

7. Chargebacks and Payment Disputes

If you believe you have been charged incorrectly or notice an unauthorized transaction, we encourage you to contact our customer support team before initiating a chargeback or payment dispute.

We will review your concern promptly and work with you to resolve the issue whenever possible.

Submitting a chargeback before contacting us may extend the time required to investigate and resolve the matter.

8. Order Confirmation

After your payment has been successfully completed, you will receive an order confirmation email at the email address provided during checkout.

Please review your order confirmation carefully. If you notice any incorrect information, including your shipping address, contact information, or purchased items, please contact us as soon as possible.

9. Contact Information

If you have any questions regarding payments, billing, transaction security, or order charges, please contact us.

Store Name: Lucubatory

Website: www.lucubatory.com

Email: hello@lucubatory.com

Phone: +1 (401) 516-4262

Business Address

8293 Taylor Rd

Riverdale, GA 30274

United States

Customer Support Hours

Monday – Friday: 9:00 AM – 6:00 PM CT

Saturday – Sunday: Closed

Excluding U.S. public holidays.

Response Time: We strive to respond to all customer inquiries within 1–2 business days.